Embedded Files
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Frequently asked questions
Frequently asked questions
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What file formats will I receive?
What file formats will I receive?
Our final designs will be shared as both .stl and .step files, as well as any other file forms you request.
How do I get a quote?
How do I get a quote?
At the beggining we will give you a rough estimate based on the complexity of your part. At the end of the design process, you will recieve an invoice detailing labor and material costs.
What is the limit on order quantity?
What is the limit on order quantity?
We are not a manufacturing company. We will produce the designs and first prototypes, however final production is expected to be handled elsewhere. Prototypes are created as they are modified. The number of parts depends on the number of iterations created.
What prototyping technologies are offered?
What prototyping technologies are offered?
We offer basic FDM part creation. All parts are created in PLA, unless the customer requests for us to use a more exotic material, at the expense of the customer.
Will files be released elsewhere?
Will files be released elsewhere?
No, the files that were commisioned will remain between us and the clients.
What is the turnaround if I want parts shipped to me?
What is the turnaround if I want parts shipped to me?
Once the final iteration is created, it will be shipped to the customer in approximately 1-7 business days.
How do I send payment?
How do I send payment?
We accept cash and Venmo
What if I don't pay my invoices?
What if I don't pay my invoices?
We have an internal policy regarding unpaid invoices. We will start applying late fees after 30 days of failed payments. The late fees will be increased after 90 days of failed payments. After 120 days, the client will be blacklisted.
Can I order anything I want?
Can I order anything I want?
We have an internal policy regarding what we will and won't print or design.
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